General Terms & Conditions

By renting with GiGi’s Floral Boutique the customer understands and agrees to the below Rental Terms, Damage Policy, Refund Policy, Cancellation, and Order Changes terms:

 

RENTAL TERMS

The customer is aware that our standard rental period consists of 3 days. The flowers are set for delivery one (1) day prior to the required date and are to be picked up on day three (3).

 

PAYMENT TERMS

FULL PAYMENT due at time of checkout.

 

DAMAGE POLICY

It is the responsibility of the customer to ensure that our products are protected from exposure to (1) water, (2) open flame (3) harm’s way. The customer agrees to handle our products with care throughout their event. The customer will be FULLY responsible for costs up to 200% to fully replace any item(s) that are not returned or any item that has extensive damage and that is no longer suitable for future rentals.

 

REFUND POLICY | CANCELLATION

No refunds will be given for cancellations made less than 5 days before an event date

 

ORDER CHANGES

We are happy to work with you on order additions as available and ask that you make us aware of such additions or changes as soon as you know and prior to 72 hours before the event date

 

PRICE DISCLAIMER

Prices and availability are subject to change without notice.  While we strive for accuracy, mistakes happen.  In the event of an incorrect price on an order, you will be notified by email or phone, and given the option to accept the corrected price or cancel the order.

 

For more information about our Terms & Conditions or Privacy Notice, click the link below.